Case studies

How organisations issue documents people can verify

Close to thirty organisations have moved their documents onto TRUE. A medical university, a national registration authority, a floor trade association, a wine cellar. What they issue has almost nothing in common. Why they moved does.

Each of them had documents that mattered to someone: a diploma, a licence, an award, a certificate of authenticity. And each of them had no way for a stranger to check one.

What kinds of organisations are here?

Six kinds, and it is worth knowing which one you are before you read further.

Universities and higher vocational schools. Karolinska Institutet, Nackademin, TUC, YH-Akademin, Yrkeshögskoleförbundet. They issue diplomas that follow a person for the rest of their working life, often across borders.

Training providers. Berghs, IHM, FEI, Dale Carnegie, STF and BFAB, Branschutbildarna. Course certificates, issued in volume, to people who will use them to get work.

Certification and security bodies. SSF Stöldskyddsföreningen, 2Secure, Safe Cert Group, GVK, Golvbranschen. Here the document is closer to a licence: it says someone is qualified to do something where the consequences of being wrong are physical.

Trade associations. Almega, Giva Sverige. Membership and competence, where the association's name is the thing being vouched for.

Employer brands and awards. Universum, Great Place to Work, WinWin Award. The document is a recognition the recipient wants to show, and the issuer wants shown correctly.

And two that fit nowhere. Bolagsverket, a Swedish government registration authority. And Vinkällaren, where the document is not about a person at all but about an object, and whether it is what it claims to be.

What did they have in common before?

A document that could not be checked by the person it was shown to.

That is the whole of it. The certificate arrived as a file. It looked right. And an employer, a customer or a border official had no way to confirm it without contacting the issuer directly, which almost nobody does.

Because it is so easy to falsify credentials, and so difficult for employers to verify certificates, we wanted to deliver something better than regular Pdf's. Something trusted.

Staffan Augustsson Frenning, SSF Stöldskyddsföreningen

The consequences differ by sector, and that is why the case studies are worth reading separately. For a university the risk is a qualification claimed by someone who never earned it. For a security body it is an unqualified person on a site. For an award it is a brand endorsement someone assigned to themselves.

What does a TRUE document do differently?

It carries its own proof, on the issuer's own domain.

The recipient gets a page rather than a file. Anyone holding it can verify it in seconds without an account, without contacting the issuer, and without trusting the person who sent it. The issuer keeps their branding and their address, so the proof looks like it came from them, because it did.

TRUE allowed us to streamline our issuing process, and deliver diplomas which were verifiable in themselves, without going back to the source.

Staffan Augustsson Frenning, SSF Stöldskyddsföreningen

True Original helped us save time while boosting our organic brand visibility and traffic. The added trust of verifiable credentials makes a real difference.

Magnus Rooslien, Head of Marketing and Sales, Sveriges Kommunikatörer

Every TRUE case study

I didn't know this type of secure diploma existed. It's great and relevant in a world where it's so easy to create fake documents!

Key Account Manager, recipient of a TRUE document

How 2Secure Issues Tamper-Proof Course Certificates Automatically with TRUE See how 2Secure issues blockchain verified course certificates automatically through Learnifier with TRUE, so anyone can verify a training certificate in seconds. Almega Issues About a Hundred Quality Marks. They Have Been Seen Tens of Thousands of Times Almega Utbildningsföretagen issues about a hundred quality marks to its members. They have been viewed tens of thousands of times, because members use them to win work. How Berghs School of Communication Automated Its Diplomas After Ten Years of PDFs Berghs School of Communication sent diplomas and course certificates as PDFs on email for ten years. Now issuing runs automatically through TRUE, connected to Salesforce. Eight Weeks: How Bolagsverket Built Proof of Business and Got a Government Mandate Bolagsverket built Proof of Business with TRUE in eight weeks, then received a government mandate for a second phase covering licences and company registrations. The Proof Has to Work at the Gate: Branschutbildarna and Safety Training on Site Branschutbildarna certifies thousands of workers a year in safety for construction and industry. The proof now works on a phone, at a site gate, in one click. How Di Close Automated Certificates for Several Thousand Members with TRUE Di Close tried issuing its member certificates by hand and had to stop, it cost too much. With TRUE they are issued automatically and every one can be checked. Dale Carnegie Sells Personal Change. The Proof Used to Land in Spam Dale Carnegie Sweden used to email diplomas as PDF attachments. Some went to spam. The certificates are now verifiable, shareable and measured. In a Sector Under Scrutiny, Doctor K Academy Made Its Diplomas Checkable Doctor K Academy trains practitioners in aesthetic medicine, a sector under increased scrutiny. Its certificates are now tamper proof and publicly checkable. Founded in 1888, Still Posting Diplomas in 2023: How FEI Changed That FEI has taught working professionals since 1888, and posted its diplomas until 2023. They are now issued online, in FEI's own design, impossible to forge. Giva Sverige Certifies the Person, Not the Charity. The Proof Had to Travel With Them Giva Sverige certifies individual fundraisers, so the proof has to travel with the person. It is now a digital credential anyone can verify in one click. How Golvbranschen Gives Its Authorised Flooring Companies a Revocable Certificate The Golvbranschen certificate for an authorised flooring company is revocable and disappears when the authorisation ends. That is how a customer knows the mark holds. A Certificate About Trust That Nobody Could Verify: How Great Place To Work Fixed the Contradiction Great Place To Work certifies organisations on what their employees say. The proof used to be an unverifiable PDF. Close to a thousand certificates, viewed over a hundred thousand times. How GVK Makes an Authorisation Certificate Disappear the Moment It Ends The GVK authorisation certificate disappears the moment the authorisation ends. That is how GVK stops companies from falsely claiming to be authorised. How IHM Business School Issues Regulated YH Diplomas Class by Class with TRUE IHM Business School issues YH diplomas and course certificates with TRUE, class by class, validated against MYH programme codes and delivered in each graduate’s own language. Why Karolinska Institutet Switched Certificate Platforms After Testing the Alternatives Karolinska Institutet tested Accredible and Instructure Credentials before choosing TRUE. Two requirements decided it: editable course text, and an integration inside Canvas. How Nackademin Turned Two Weeks of Diploma Work Into Nothing Nackademin spent two weeks a year printing, signing and scanning diplomas. Now a hash goes to Ethereum, the diploma lives on their own site, and graduates bring traffic back. The Company That Teaches Digital Defence Was Sending Certificates Anyone Could Edit OneMore Secure teaches cybersecurity, and used to issue proof of it as an editable PDF. The certificates are now blockchain secured and verified in one click. A Hotel Guest Cannot Inspect the Fire Alarm: Safe Cert and the Certificate in the Lobby Safe Cert Group certifies hotels on fire safety and hygiene. The guest it protects cannot check any of it, so the certificate now verifies itself in seconds. Nobody in Lagos Can Ring Stockholm: SIBS and the Diploma That Checks Itself SIBS students apply for jobs worldwide. An employer abroad will not call Stockholm to check a diploma, so the diploma now verifies itself in seconds. How SSF Makes a Security Certificate an Employer Can Actually Check SSF Stöldskyddsföreningen has trained people in security since 1934. Its diplomas are now blockchain secured, and anyone can verify one without contacting SSF. How STF Ingenjörsutbildning and BFAB Improved Their Diploma Programs with TRUE Quality is the hallmark at STF Ingenjörsutbildning and BFAB, and their Almega accreditation is the proof. Their Managing Director on what TRUE changed. TUC Had to Print the Diploma, Then Scan It Back for the Authority TUC printed every certificate by hand, posted it, and scanned it back for the authority. TRUE now issues them straight from the learning platform. The Award That Was Seen Millions of Times: Universum and Employer of Choice Universum surveys hundreds of thousands of people to rank employers. Its Employer of Choice diplomas are now verifiable, and have been viewed millions of times. A Bottle Changes Hands and the Story Has to Come With It: Vinkällaren and Provenance Vinkällaren issues provenance documents for rare wine. Paper could be copied, so the record is now blockchain secured and verifiable in seconds anywhere. Why the WIN WIN Award Gave Every Finalist a Diploma Anyone Can Check The WIN WIN Gothenburg Sustainability Award issues secure digital diplomas to all finalists and laureates, so nobody can doubt the award’s legitimacy or theirs. YH Akademin's Education Managers Were Doing Postal Work At YH Akademin the education managers produced every diploma by hand. Certificates are now issued automatically, cannot be lost and can always be verified. Some of Them Never Arrived: How the Vocational College Association Stopped Posting Diplomas The association printed, packed and posted every certificate, and some never arrived. They are now issued digitally, always available and verifiable.