How STF Ingenjörsutbildning and BFAB Improved Their Diploma Programs with TRUE

STF Ingenjörsutbildning and BFAB run some of the most distinguished diploma programs in the Swedish civil engineering sector. Quality is the product, and it has to be provable.
TRUE interview header for the STF Ingenjörsutbildning and BFAB diploma programs, issued as blockchain secured diplomas

TL;DR: STF Ingenjörsutbildning and BFAB offer continuous learning for professionals in the civil engineering sector, and quality is their hallmark. Their accreditation from Almega, Sweden’s leading employer organization, is the proof their processes hold. They focus on their core business and bring in partners for everything around it. Their Managing Director, Frida Palmgren, says the digital tools from TRUE greatly improved their diploma programs on three fronts: administration, security and most importantly the participant experience. The Almega accreditation itself was issued using TRUE Original Documents.

Everything on this page comes from an interview with Frida Palmgren, Managing Director of STF Ingenjörsutbildning and BFAB, published on 31 May 2023.

Who are STF Ingenjörsutbildning and BFAB?

A continuous learning business for people already working in the field. “We offer continuous learning for professionals in the civil engineering sector, from electricity production, distribution, installation as well as administration,” Palmgren says. Both brands sit inside the Fasticon Group.

She does not describe them as a supplier and leave it there. “I would venture to say that we are not only suppliers of education, but also a significant player in driving the development in our respective subject matter areas and industries,” she says. The offer runs from open courses to solutions built at a customer’s own site, individual training programs, and what she calls some of the market’s most distinguished diploma programs.

Why does a diploma program live or die on quality?

Because the diploma is what is left when the course is over. “Quality is our hallmark,” Palmgren says. “We are considered best in class by many with established work processes, high NPS and recurring customers.” A program sold on quality has to be able to show the quality, and the showing happens after everyone has gone home.

What does the Almega accreditation prove?

That the processes behind the programs hold. Almega is Sweden’s leading employer organization, and Palmgren is direct about what its accreditation is for.

“Quality is our hallmark. And the Accreditation from Almega (Sweden’s leading Employer Organization) is proof that we have our processes in place to ensure that quality.”

Frida Palmgren, Managing Director, STF Ingenjörsutbildning and BFAB

She says the same thing again in plainer terms later in the interview: “The Accreditation is proof of the premium quality educations we deliver.”

What did STF and BFAB want from a partner?

Support for the processes, not another project to run. “A major part of our strategy at STF and BFAB is to be at the forefront of the education industry, and to constantly strive for improvement,” Palmgren says. “We focus on our core business and therefore seek to work with high-level partners to support our processes.”

That sentence sets the test a document partner has to pass. The diplomas have to get better without the diploma work getting bigger.

What changed after TRUE?

Three things, and she puts them in an order worth reading twice.

“The digital tools from TRUE have greatly improved our Diploma Programs regarding administration, security, and most importantly the participant experience.”

Frida Palmgren, Managing Director, STF Ingenjörsutbildning and BFAB

Administration comes first in the sentence and last in importance. Security is in the middle. The thing she marks as most important is the participant experience, which is the half of a diploma program that nobody in the back office ever sees: what it is like to be the person who took the course and now holds the proof of it.

Which documents do STF and BFAB issue with TRUE?

Certificates and diplomas, secured with blockchain. And one more, which is the detail that ties this page together: the accreditation from Almega, the document that carries their quality claim, was itself issued using TRUE Original Documents. The proof of their processes is a proof anyone can check. That is what makes documents like these verifiable credentials, proof a third party can confirm without calling the issuer.

What does Frida Palmgren expect from the education industry next?

More of this, not less. “Continuous learning has never been higher up on the agenda and it is necessary for organizational competitiveness, both today and in the future,” she says. Updated professional competence will stay in high demand in her reading, and the need for it will not shrink. “Organizations that can offer employees valuable educational content delivered in smart formats will have a bright future.”

Every one of those programs ends in a document. More learning means more proof to issue, and more people walking around holding a diploma that somebody is eventually going to want to check.

Where to read Frida Palmgren’s own words

The full interview is published here: Interview with Frida Palmgren, Managing Director at STF Ingenjörsutbildning and BFAB, dated 31 May 2023. Every quote on this page is taken from it. STF Ingenjörsutbildning and BFAB describe their own programs on their site: STF Ingenjörsutbildning and BFAB. Another education business that put its certificates on the same footing: TUC.

Frequently asked questions

Who are STF Ingenjörsutbildning and BFAB?

They offer continuous learning for professionals in the civil engineering sector, from electricity production, distribution and installation through to administration. Both sit inside the Fasticon Group and they run what their Managing Director calls some of the market’s most distinguished diploma programs.

What did TRUE change for their diploma programs?

Administration, security and above all the participant experience. Frida Palmgren, Managing Director of STF Ingenjörsutbildning and BFAB, says the digital tools from TRUE greatly improved the programs on those three fronts, and she names the participant experience as the most important of them.

What is the Almega accreditation and why does it matter to STF and BFAB?

Almega is Sweden’s leading employer organization. Frida Palmgren calls its accreditation proof that STF and BFAB have their processes in place to ensure quality, and proof of the premium quality educations they deliver.

Was the Almega accreditation itself issued with TRUE?

Yes. The accreditation STF Ingenjörsutbildning and BFAB hold from Almega was issued using TRUE Original Documents, so the document that carries their quality claim is a document anyone can check.

What kind of partner were STF and BFAB looking for?

One that supports their processes rather than adding to them. Frida Palmgren says a major part of their strategy is to be at the forefront of the education industry, that they focus on their core business, and that they therefore seek to work with high-level partners to support their processes.

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