How Nordiskt Näringscenter stopped posting creased diplomas

Nordiskt Näringscenter trains nutrition therapists. Its principal sums up the old process in two words: boring, and inefficient.
Nordiskt Näringscenter logotype, the Swedish nutrition school issuing digital diplomas with TRUE

TL;DR: Nordiskt Näringscenter plans and teaches courses in nutrition, including a Nutrition Therapist programme it recently rebuilt to be more flexible. Diplomas used to be printed and posted. Some were lost in the mail and some arrived creased, and a graduate could not easily use one to show what they had learned. Diplomas now go out digitally through TRUE, and the principal puts the gain with the students rather than with the school.

Bo Engborg is the principal of Nordiskt Näringscenter. He plans the courses with the teachers and teaches some of them himself, and the Nutrition Therapist programme was recently reworked to be more flexible and better matched to what students want from it.

How did Nordiskt Näringscenter issue diplomas before TRUE?

Printer, envelope, post box, for every graduate. Engborg does not dress the process up, and his description of it takes four words.

Bo Engborg, Principal, Nordiskt Näringscenter

“Previously we printed all the diplomas on paper and sent them out by post. Boring and inefficient.”

Bo Engborg, Principal, Nordiskt Näringscenter

What went wrong with the post?

Everything that goes wrong with post, and then one thing that does not. Some diplomas never arrived at all and others turned up creased, which is irritating but survivable. The second half of Engborg’s answer is the expensive part.

“Sometimes the diplomas were lost in the mail, sometimes they arrived creased. For the students it was not easy to use the diplomas in their own marketing.”

Bo Engborg, Principal, Nordiskt Näringscenter

A nutrition therapist who finishes the programme goes out to find clients, and the diploma is the only evidence they hold that the training happened. A creased sheet in a drawer does none of that work. One that never arrived does less.

What does the diploma do now?

It travels with the person who earned it, opens on a phone, and can be checked by whoever is reading it. That last part is what turns it from a souvenir into a working credential, and it is where Engborg puts the emphasis when he describes the change.

“Quick, easy, and above all a great advantage that the students can easily show their new knowledge to prospective clients.”

Bo Engborg, Principal, Nordiskt Näringscenter

The school saved the printing and the postage. He mentions that first and moves past it in two words. What he calls the great advantage belongs to somebody else entirely, which tells you what the diploma was always supposed to be for. That is also what makes it a verifiable credential: proof a prospective client can confirm without contacting the school.

What would Nordiskt Näringscenter like to see next?

Nothing so far. Asked what would make diploma handling easier, Engborg says it is nothing he has thought about yet, which is the answer of somebody who has stopped thinking about diplomas at all.

Where to read more

Nordiskt Näringscenter publishes its courses on its own site: Nordiskt Näringscenter. For the same problem at a school that sent its proof through an LMS rather than the post, read Distanslära, or see how digital diplomas work in education.

Frequently asked questions

What is Nordiskt Näringscenter?

A Swedish school in nutrition, the Nordic Nutrition Center, whose principal plans the courses with the teachers and teaches some of them himself.

How were diplomas sent before TRUE?

Printed on paper and sent by post. The principal calls that process boring and inefficient.

What went wrong with posting diplomas?

Some were lost in the mail and some arrived creased. It was also not easy for students to use a posted diploma in their own marketing.

What does the principal name as the main gain?

The students. He says the great advantage is that they can easily show their new knowledge to prospective clients.

What has changed in the teaching?

The Nutrition Therapist programme was recently reworked to be more flexible and better matched to students’ interests and needs.

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